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Accessibility Statement

We want everyone to be able to use this website, whoever they are and however they browse.

What we’re aiming for

Whether you use a screen reader, get around with a keyboard or browse on your phone, the site should work properly for you.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AAA, the highest of the three levels.

How accessible is our site?

Most of the site should be fully accessible. There’s one exception we know about:

  • We use an external booking service, Fantastical, for appointments. It’s someone else’s platform, so we don’t control how accessible it is, but we’re happy to help if you run into trouble with it.

Found a problem or need help?

If something on the site isn’t working for you, or you need content in a different format, please tell us. We’d much rather know.

You can get in touch via our contact page or by emailing hello@jolora.co.uk.

We’ll do our best to respond within a few working days.

Useful resources

Want to adjust how your device works to better suit your needs? AbilityNet has helpful advice on making computers, tablets, and phones easier to use.