Privacy Policy
Effective Date: 30 Jul 2025
We respect your privacy, and we're committed to keeping things simple and transparent. This page explains what information we collect when you use our website, why we collect it, and how we use it.
1. What We Collect
When you fill out our contact form, you might share:
- Your name
- Your email address
- Your phone number
- Any files you upload
You may also choose to book an appointment using a third-party service we link to — Fantastical.app. If you do, you might provide:
- Your name
- Your email address
- Other basic contact details needed for scheduling
That information is shared with Flexibits (the company that provides Fantastical) for the purposes of the calendar booking. The relevant section of their privacy policy provides more information.
That’s it — we don’t collect anything else.
2. Why We Collect It
We only use the info you give us to:
- Respond to your enquiry, or
- Schedule and manage your appointment
No marketing lists, no hidden tracking — just a straightforward follow-up based on what you asked us for.
3. Who Sees Your Info
Your information stays with us. We don’t sell it, rent it, or share it with anyone else — unless the law requires us to or we need to use it to help answer your enquiry or schedule your appointment.
4. Analytics
We use Plausible Analytics to understand how people use our site. It’s privacy-friendly and doesn’t use cookies or collect personal data. We only see general, anonymous stats — no tracking, no profiling.
5. Keeping Your Data Safe
We do our best to keep your information secure. While no internet system is 100% foolproof, we take appropriate steps to protect the data you choose to share with us.
6. Your Choices
Want to know what info we have on you? Or want us to delete it? Just get in touch — we're happy to help: hello@jolora.co.uk
7. Changes to This Policy
We might make changes to this policy from time to time. If we do, we'll post the updated version here and let you know the new effective date.